Refund policy

Returns & Exchanges

All fragrance purchases are final sale.

Because fragrance is a personal-use product, we do not accept returns or exchanges once an order has shipped. We strongly encourage ordering a sample before purchasing a full-size bottle if you are unfamiliar with a fragrance.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the item and packaging. We will work with you to resolve the issue.

Because Studies are produced in finite editions and are never reproduced, replacement of a damaged Study cannot always be guaranteed. If a replacement is unavailable, we will provide an appropriate refund or other resolution for the affected item.

Orders that have not yet shipped may be eligible for cancellation. Please contact us as soon as possible and we will do our best to accommodate the request.

Samples are also final sale.

For questions about an order, please contact us through the Contact page.

This policy does not limit any rights you may have under applicable law.